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4. Knowledge Organisation
The Processes Quantification step involves measuring existing processes using metrics such as Utilisation Rate, ROI, Fap Index, Automation Index, Cycle Time, WIP, and Throughput. These metrics help define objectives and set process KPI targets, allowing for a quantifiable understanding of current performance and areas for improvement.
Outcomes
Key processes mapped to key metrics.
Objective and KPI mapping.
Baseline creation for tracking and improvement.
Ongoing processes measurement and capture strategy.
Know-how base establishment / organisation with process documentation and "how-tos".
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