SUG ensures your business thrives, safeguarding processes and knowledge for seamless operation, no matter what.
Services
Our approach
We believe in uncovering and measuring subterranean, stale processes to build a solid foundation for growth.
Quantification
Picking the right metrics for your organisation and team is just the start. Figuring out how to reliably capture, benchmark and visualise them is the trick.
Systematisation
Standard Operating Procedures (SOPs) are critical. But they need to be designed and organised in a way that maximises compliance and lends themselves to continuous improvement.
Optimisation
Processes Rot is real. It happens in the most well oiled, well documented and automated systems. It is not enough to set and forget. That's why we have "knowledge refreshes" as part of our offering.
Process Scaffolding
Building a solid foundation provides leadership with clarity, transparency and security about the processes that an organisation runs. This is the scaffold upon which growth initiatives can be layered.
Know-how engineering
How do your team members do what they do? Is know-how locked in someone's mind?
Is what they are doing efficient, effective, compliant?
SUG creates know-how capture protocols and systems in your organisation that makes knowledge assessable, transferrable, quantifiable, teachable and measurable.
growth
Once your organisation understands its benchmarks, growth comes from experimental design, implementation, measurement and iteration.
Relying on the scientific method, allows us to approach growth like any other process. Identify the aim of the growth, state the hypothesis, put together a method, measure the results and bank the growth.
Client testimonials
See what our satisfied clients have to say about us. Read their testimonials below.
Savannah Nguyen
Designer at Abstergo Ltd.
We are more than satisfied with both the final result and the process
Savannah Nguyen
Designer at Abstergo Ltd.
We are more than satisfied with both the final result and the process
Savannah Nguyen
Designer at Abstergo Ltd.
We are more than satisfied with both the final result and the process
Savannah Nguyen
Designer at Abstergo Ltd.
We are more than satisfied with both the final result and the process
Reach out
Reach out to us to learn more about our projects or if you have any questions.
We’re here to help. Wether you have a request or a question.
Boris Gefter
Chief Strategist / Founder
Vlad Mehakovic
Chief Growth Officer
